Panel: Firm interviewed in these years
Panel ID
WEB STD FIRMID
Year of survey
a.1 Country Code
id 2007
Interview number
a.0 Questionnaire
Language of the interview
Sampling Region
City/town/village local code
Size of locality
a.3x City/ Town/ Village
a.4.a Industry Samplig Sector
a.4.b Industry Screener Sector
a.5 Sector match between screener information and sample frame
a.6.a Samplig Size
a.6.b Screener Size
a.7 Establishment is part of a large firm
a.8 Type of Establishment
a.9 Establishment financial statements prepared separately of HQ statements
a.10 Establishment financial statements separate from other establishments
a.11 If HQ, financial statements independent of the rest of establishment
a.12 Inteviewer Number
a.13 Supervisor Number
Day
Month
Year
Hour
Minutes
What is this firm's current legal status?
b1x.Other (Specify)
What percentage of this firm does the largest owner(s) own?
b.2a Private domestic individuals, companies or organizations
b.2b Private foreign individuals, companies or organizations
b.2c Government/State
b.2d Other
Are any of the owners female?
How was this firm established?
How was this firm established? OTHER
In what year did this establishment begin operations in this country?
Number of full-time employees of the establishment when it started operations
Was establishment formally registered when it began operations in this country?
In what year was this establishment formally registered?
How many years of experience working in this sector does the top manager have?
Is the Top Manager female?
Does establishment have an internationally-recognized quality certification?
Applied to obtain an electrical connection submitted over the last two years?
How many days did it take for you to receive an electrical connection service?
Informal gift/payment expected or requested for an electrical connection?
Over fiscal year 2006, did this establishment experience power outages?
Number of power outages experienced in a typical month in last fiscal year
How long did the average power outage last?
In last fiscal year, what were your losses that resulted from power outages?
Total annual losses due to power outages
Generator shared or owned over the course of last fiscal year?
% Electricity from generator owned/shared by the establishment in last fiscal yr
Application to obtain a water connection submitted over the last 2 fiscal years?
How many days did it take for you to obtain a water connection?
When you applied for a water connection, was an informal gift requested?
Did you experience insufficient water supply for production in last fiscal yr?
Frequency of incidents of water shortages in a typical month in last fiscal yr
Average length of water shortage (affecting production) in last fiscal year
Application to obtain a telephone connection submitted over the last two years
How many days did it take for you to receive a telephone connection service?
When you applied for a telephone connection was an informal gift requested?
Do you currently communicate with clients and suppliers by e-mail?
Do you currently communicate with clients and suppliers via your website?
Does the firm have a high-speed, broadband Internet connection on its premises?
Is the internet connection used to: Order purchases for this establishment?
Is the Internet connection used to: deliver services to your clients?
Is Internet used to: do research and develop ideas on new products and services?
Was unavailability of Internet connection experienced in last fiscal year?
Frequency of unavailability of Internet connection in av. month in last fisc yr
Length of unavailability of Internet connection in av. month in last fiscal yr
Do security or authentication concerns affect purchases you make by Internet?
How much of an obstacle is electricity to the current operations of this firm?
How much of an obstacle are telecommunications to the operations of this firm?
Main product\service (by the largest % of annual sales) in last fiscal year
First product/service ISIC code
First product/service, percent of total annual sales
In last fiscal year, what were this establishment’s total annual sales?
What % of establishment's sales were: National sales?
What % of establishment's sales were: Indirect exports? (using a third party)
What % of establishment's sales were: Direct exports?
In 2006, how many av. days did it take for your exported goods to clear customs?
% consignment value dir. exports lost in transit due to theft/breakage/spoilage
In what year did this establishment first export directly or indirectly?
Total value of exports of this establishment in last complete fiscal year
% consignment value dom. exports lost in transit due to theft/breakage/spoilage
% of material inputs and supplies of domestic origin in last fiscal year
% of material inputs and supplies of foreign origin in last fiscal year
Were any of these material inputs and supplies imported directly?
Av. no. days for imported goods to clear customs in last fiscal year
When you receive your most key input, how many days of stock is available?
Av. number of days of inventory on hand after receving sales item
How much of an obstcle is: transportation of goods, supplies, and inputs?
How much of an obstacle is: customs and trade regulations?
Main mkt in which you sold your main product or service in last fiscal year
How many competitors did this establishment’s main product/product line face?
No. sales of main product increase/remain the same/decrease in last fiscal yr?
Did price of main product increase/remain the same/decrease in last fiscal yr?
Do you use technology licensed from a foreign-owned company?
Does this establishment compete against unregistered or informal firms?
Effect on decisions to develop new products: Pressure from domestic competitors
Effect on decisions to develop new products: Pressure from foreign competitors
Effect on decisions to develop new products: Pressure from customers
Effect on decisions on production costs: Pressure from domestic competitors
Effect on decisions on production costs: Pressure from foreign competitors
Effect on decisions on production costs: Pressure from customers
Over last fisc. yr, did purchases of main input increase/stay the same/decrease?
Over last fiscal year, did price of main input increase/stay the same/decrease?
Over the last 3 years, has this establishment received any government subsidies?
How much of an obstacle are the informal sector competitors to your operations?
How much of an obstacle are the formal sector competitors to your operations?
Has this establishment introduced new products or services in the last 3 years?
% annual sales accounted for by products/services introduced in last 3 years?
Invested in research and development (in-house or outsourced) in last 3 years?
Amount spent on research and development in last fiscal year
% of establishment’s workforce that regularly use computers in their jobs
In last 3 years, has this estab. outsourced activities previously done in-house?
In last 3 years, has this estab. discontinued at least one product line/service?
In last 3 years, has this estab. upgraded an existing product line/service?
Main way employees are promoted in this establishment
Establishment’s main policy in dealing with underperforming employees
Establishment’s main policy in dealing with underperforming employees: OTHER
In 2006, what was the % capacity utilization of this establishment?
Number of hours per week operated by the establishment in last fiscal year
Total number of inspections in last fiscal year
Total cost of inspections - offricial and unofficial payments
No. working days spent by staff dealing with inspections procedures
How much of an obstacle are: Business Inspections?
Compulsory to have a certificate to produce/sell any products/services?
% of sales from products/services subject to compulsory certificates
No. compulsory certificates obtained in last fiscal year
No.days spent by staff obtaining compulsory certificates in last fiscal year
Average number of days to obtain compulsory certificate
Amount spent on obtaining compulsory certificates in last fiscal year
In order to obtain any compulsory certificates was a gift expected or requested?
How much of an obstacle are: Compulsory Certificates?
How many permits did this establishment obtain in the last two years?
What was the av. validity, in months, of the permits obtained in last 2 years?
No. days spent by staff on permit-related procedures in last 2 years
Average cost of obtaining a permit in last 2 years
Average number of days to obtain a permit over last 2 years
For any permit applications, was an informal gift/payment expected or requested?
Applic. to obtain a construction-related permit submitted over the last 2 years
How many days did it take for you to obtain a construction-related permit?
Informal gift/payment expected or requested for a construction-related permit
What is the total selling area in this establishment?
The area is measured in:
Other
Percentage of the building owned by this establishment
Percentage of the building leased by this establishment
And what percent is occupied in any other way?
Acquired additional land or buildings to expand operations In the last 3 years?
In the last 3 years, has this est. been succes. in acquiring land ?
How much of an obstacle is access to land to the operations of this firm?
How much of an obstacle are zoning restrictions to the operations of this firm?
In fiscal year 2006, did this establishment pay for security?
Percentage of total annual sales paid for security in last fiscal year
In last fiscal year, what is the total annual cost of security?
Losses due to theft, robbery, vandalism or arson experienced in last fiscal year
Losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales)
Value of losses due to theft, robbery,vandalism or arson in last fiscal yr
How much of an obstacle are crime, theft and disorder to this establishment?
In last fiscal yr, did you pay for any material inputs/services after delivery?
% material inputs/services paid for after delivery in last fiscal year
% of total annual sales paid for before the delivery in last fiscal year
And what percent were: Paid on delivery?
And what percent were: Paid after delivery?
Did this establishment purchase any fixed assets in last fiscal yr?
Total annual expenditure for purchases of equipment in last fiscal yr
Total annual expenditure for purchases of land and buildings in last fiscal yr
% of fixed assets funded by Internal funds\ Retained earnings in last fiscal yr
Owners’ contributions or issued new equity
Fixed assets : Borrowed from private banks
Fixed assets: Borrowed from state-owned banks
Purchases on credit from suppliers and advances from customers
Fixed assets:Other (moneylenders, friends, relatives,
Does this establishment have a checking and\or saving account?
At this time, does this establishment have an overdraft facility?
Does this establishment have a line of credit or loan from a financial inst.?
Type of financial institution that granted the line of credit or loan
For the most recent loan, what was the value at the time of approval?
Financing required for the most recent line of credit or loan
Type of collateral required for the most recent loan? Land, buildings
Type of collateral required for the most recent loan? Equipment
Type of collateral required for the most recent loan? Accounts
Type of collateral required for the most recent loan? Personal assets
Type of collateral required for the most recent loan? Other
Approx. collateral needed as % of the loan value \ value of the line of credit
In last fiscal yr, did establishment apply for new loans/lines of credit?
Main reason for not applying for new loans or new lines of credit
Apply for any new loans/lines of credit that were rejected in last fiscal year?
Financial statements checked & certified by external auditor in last fiscal yr?
How much of an obstacle is: Access to finance
Has this establishment been to court as a plaintiff/defendant in last 3 years?
The court system is fair, impartial and uncorrupted
“The court system is quick”
“The court system is able to enforce its decisions”
What % of senior management time was spent in dealing with govt regulations?
Over the last 12 months, was this establishment inspected by tax officials?
Frequency of inspections/requirement for meeting by tax officials
In any of these inspections was a gift or informal requested ?
No. working days spent by all staff members involved in the process
Government contract secured (or attempted) in the last 12 months?
% of contract value av. firm pays in informal gifts to govt to secure contract?
Percent of total annual sales paid in informal payments
Total annual informal payment
Application to obtain an import license submitted over the last 2 years?
How many days did it take to obtain your import license?
When you applied for an import license, was an informal gift requested?
Application to obtain an operating license submitted over last 2 years?
How many days did it take to obtain your operating license?
When you applied for an operating license was an informal gift requested?
Cost of obtaining all operating licenses applied for in last 2 years
Obstacle to the current operations : Tax rates
Obstacle to the current operations : Tax administrations
Obstacle to the current operations : Business licensing and permits
Obstacle to the current operations : Political instability
Obstacle to the current operations : Corruption
Obstacle to the current operations : Courts
How often do firms like you pay additional payments/informal gifts?
unofficial payments/gifts :To deal with customs/imports
unofficial payments/gifts :To deal with courts
unofficial payments/gifts :To deal with taxes/tax collection
No. permanent, full-time employees of this firm at end of last fiscal year
No. permanent, full-time employees of this firm at end of 3 fiscal years ago
No. FT employees who were production workers at end of last fiscal yr
No. who were non-production workers (e.g., managers, admin, sales)?
No. FT employees who were skilled prod. workers at end of last fiscal yr
No. FT employees who were unskilled prod. workers at end of last fiscal yr
No. FT employees who were female at end of last fiscal yr
No. FT employees who were female prod. workers at end of last fiscal yr
No. FT employees who were female non-prod. workers at end of last fiscal yr
No. full-time temporary employees employed at end of last fiscal year
Av.length of employment of all FT temporary employees in last fiscal year
Formal training programs for permanent, FT employees ran in last fiscal yr
% permanent FT prod. employees received formal training in last fiscal year
% FT non-production employees received formal training in last fiscal year
% employees at end of fiscal year with a university degree
How much of an obstacle are labour regulations to the operations of this firm?
How much of an obstacle is inadequately educated wokforce to your firm?
Most serious obstacle affecting the operation of this establishment
Rotation order
Total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year
Cost of raw materials and intermediate goods used in prod. in last fiscal year
Total annual costs of fuel in last fiscal year
Total annual cost of finished goods/materials bought to resell in last fiscal yr
Total annual costs of electricity in last fiscal year
Total annual costs of communications services in last fiscal year
Total annual costs of water in last fiscal year
What were the establishment's total annual sales three fiscal years ago?
Average monthly compensation of a production full-time worker in last fiscal yr
Net book value of machinery vehicles, and equipment in last fiscal year
Net book value of land and buildings in last fiscal year
Cost for establishment to re-purchase all of its machinery
Cost for establishment to re-purchase all of its land and buildings
payments overdue by more than 90 days:Utilities
payments overdue by more than 90 days:Taxes
Can we provide the WB with your contact information?
Main respondent's position in the firm
Main respondent years working in the firm:
Main respondent gender
Second respondent position in the firm:
Second respondent years working in the firm
Second respondent gender
Perception of the questions regarding opinions and perceptions
Perception of responses to the questions regarding figures/numbers
Interviewer comments
This questionnaire was completed in:
If option 2 or 3 in A.18, estimate duration of the whole interview: Hours
If option 2 or 3 in A.18, estimate duration of the whole interview:Minutes
NUMBER OF MINUTES THE INTERVIEW LASTED
Number of persons present during the interview, including interviewer
Respondent cooperation
Local currency per USD, market rate, end of period, 2008