This paper demonstrates that the unobserved heterogeneity commonly assumed to be the source of overdispersion in count data models has predictable implications for the probability structure of such mixture models. In particular, the common observation of excess zeros is a strict implication of unobserved heterogeneity. This result has important implications for using count model estimates for predicting certain interesting parameters. Test statistics to detect such heterogeneity-related departures from the null model are proposed and applied in a health-care utilization example, suggesting that a null Poisson model should be rejected in favour of a mixed alternative.